At Askio Fashion, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website www.askiofashion.com
and related services.

1. Identity of the Business

Askio Fashion operates an online store at www.askiofashion.com
for the display and sale of products. By using our website, you unconditionally accept all terms and conditions outlined in our Terms of Service. If you do not agree, you should refrain from using our website.

VAT ID: GR 033113441

2. Information We Collect

We may collect the following personal data when you use our website or services:

• Full name
• Email address
• Billing and shipping address
• Phone number
• VAT/Invoice details
• Payment information (processed securely, not stored on our servers)

Sensitive personal data is not collected, except in rare cases required by law.

3. How We Use Your Data

We process your personal data in accordance with the GDPR (EU Regulation 679/2016) and Greek law, for the following purposes:

• To process and fulfill your orders
• To manage payments and invoices
• To provide customer support and communication
• To send you order updates and newsletters (if you consent)
• To comply with legal obligations

4. Legal Basis for Processing

We process personal data only when one of the following legal bases applies:

• With your explicit consent
• To perform a contract with you
• To comply with a legal obligation
• To protect vital interests
• For legitimate business interests, provided they do not override your fundamental rights

5. Data Retention

Your personal data will be retained only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

6. User Rights

As a data subject, you have the following rights under GDPR:

• Right to access your data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

To exercise these rights, contact us at: sales@askiofashion.com

7. Payments

We offer the following payment methods:

• Bank Deposit: You may deposit the order amount into one of our bank accounts. Please contact us for the exact amount including shipping. Confirm your payment by email or phone (+30 24650 71066).
• Credit Card (Visa, MasterCard): Securely processed via our order form in compliance with the latest security standards. Cardholder identity verification may be required. Payment data remains confidential and is not shared with third parties.

8. Shipping & Delivery

• All fur product shipments are free of charge and handled by DHL.
• You will receive a tracking number by email once your order is shipped.
• Standard delivery:
  • 2–3 business days for urban areas
  • 3–7 business days for remote areas
• Shipping delays may occur due to product unavailability, strikes, holidays, or customs.

Buyers are responsible for any customs and import taxes that may apply. Askio Fashion is not responsible for customs delays.

9. Returns & Refunds

You may return products within 14 calendar days of delivery, provided they are in original condition, unused, and accompanied by proof of purchase.

• Returns are at the customer’s expense.
• Refunds are issued within 14 days of receiving the returned goods, using the same payment method as the original transaction (unless agreed otherwise).
• Defective products will be replaced or refunded according to legal requirements.
• Exceptions: Products that show clear signs of use beyond ordinary inspection are not eligible for return.

10. Cookies & Tracking Technologies

Our website uses cookies to improve user experience. Cookies help us remember your preferences, analyze website traffic, and optimize our services.

Types of cookies used:

• Strictly Necessary Cookies (site functionality)
• Performance Cookies (analytics, e.g., Google Analytics)
• Functional Cookies (user preferences)
• Third-party Cookies (e.g., Google services)

You may disable cookies through your browser settings, but some site functions may be affected.

11. Intellectual Property

All website content, including images, designs, texts, logos, and trademarks, is the intellectual property of Askio Fashion and protected by Greek, EU, and international laws. Unauthorized use is prohibited.

12. Limitation of Liability

Askio Fashion is not liable for:

• Errors in pricing, product descriptions, or photos
• Delays in delivery due to force majeure (e.g., strikes, weather conditions)
• Direct or indirect damages from use of our website
• Quality defects in products supplied by third parties (suppliers/manufacturers)

13. Security

Askio Fashion uses the latest SSL encryption technology to protect your personal data and secure all online transactions.

14. Newsletters

We may send promotional emails to customers. Askio Fashion is not responsible for newsletters ending up in spam folders. You may unsubscribe at any time.

15. Contact Information

For questions about this Privacy Policy, data protection, or to exercise your rights, please contact us:

Askio Fashion
Email: sales@askiofashion.com

Phone: (+30) +30 6971782319